Shipping policy

At KSTMYZE, we are committed to delivering our high-quality DTF prints efficiently and reliably. Below are the details regarding our shipping procedures and policies.

Domestic Shipping:

  1. Shipping Methods:

    • We primarily ship through USPS and UPS.
    • Standard shipping typically takes 3-5 business days, depending on your location within the United States.

  2. Shipping Costs:

    • Shipping charges for your order will be calculated and displayed at checkout.
    • Free standard shipping is available on all orders over a certain value. Please check our website for current promotions.

  3. Processing Time:

    • Orders are usually processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.

International Shipping:

  1. Availability:

    • We ship to various international destinations. Please see our website or contact us directly to confirm if we ship to your country.

  2. Costs and Delivery Times:

    • International shipping costs and times vary based on destination and the weight and size of your order.
    • All international shipping costs will be calculated at checkout.

  3. Customs, Duties, and Taxes:

    • KSTMYZE is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Tracking Your Order:

  • Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

Damaged/Missing shipments:

  • KSTMYZE is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim.

General Policies:

  • We reserve the right to refuse shipping to any order.
  • Shipping policies can be subject to change without prior notice.

Contact Us:

  • If you have any questions about our shipping policy or if you need assistance with your shipping options, please contact us at info@kstmyze.com or call us at 917-254-5262.